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  • Home Improvement
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Best Home Appliance Insurance Of 2024

Lowe Saddler Editor
Lowe is a lead editor, covering all things related to home improvement and good design. She previously worked in the decor and lifestyle spaces for digital publishers such as Hunker, First Media and Ranker and has multiple years of experience creatin...
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Written By
Lowe Saddler
Lowe Saddler Editor
Lowe is a lead editor, covering all things related to home improvement and good design. She previously worked in the decor and lifestyle spaces for digital publishers such as Hunker, First Media and Ranker and has multiple years of experience creatin...
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Lowe Saddler Editor
Lowe is a lead editor, covering all things related to home improvement and good design. She previously worked in the decor and lifestyle spaces for digital publishers such as Hunker, First Media and Ranker and has multiple years of experience creatin...
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Editor
Cassidy Grubisic Updates Editor and Home Expert
Cassidy is an updates editor whose main responsibility is to write and edit articles on a range of home improvement topics. Her passion for lifestyle writing began with her editorial apprenticeship at Travel + Leisure magazine. Moving from travel to...
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Cassidy Grubisic Updates Editor and Home Expert
Cassidy is an updates editor whose main responsibility is to write and edit articles on a range of home improvement topics. Her passion for lifestyle writing began with her editorial apprenticeship at Travel + Leisure magazine. Moving from travel to...
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Written By
Cassidy Grubisic
Cassidy Grubisic Updates Editor and Home Expert
Cassidy is an updates editor whose main responsibility is to write and edit articles on a range of home improvement topics. Her passion for lifestyle writing began with her editorial apprenticeship at Travel + Leisure magazine. Moving from travel to...
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Cassidy Grubisic Updates Editor and Home Expert
Cassidy is an updates editor whose main responsibility is to write and edit articles on a range of home improvement topics. Her passion for lifestyle writing began with her editorial apprenticeship at Travel + Leisure magazine. Moving from travel to...
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Updates Editor and Home Expert
Kristin Salaky Editor
Kristin is a deputy editor at Forbes Home and has nearly a decade of professional experience as a writer and editor. She's previously worked at sites like Talking Points Memo, Insider, Delish, Angi and HomeAdvisor. She has a passion for lifestyle top...
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Kristin Salaky Editor
Kristin is a deputy editor at Forbes Home and has nearly a decade of professional experience as a writer and editor. She's previously worked at sites like Talking Points Memo, Insider, Delish, Angi and HomeAdvisor. She has a passion for lifestyle top...
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Kristin Salaky
Kristin Salaky Editor
Kristin is a deputy editor at Forbes Home and has nearly a decade of professional experience as a writer and editor. She's previously worked at sites like Talking Points Memo, Insider, Delish, Angi and HomeAdvisor. She has a passion for lifestyle top...
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Kristin Salaky Editor
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Reviewed By

| Editor
& 2 others
Updated: Dec 19, 2024, 4:58pm
We earn a commission from partner links on Forbes Home. Commissions do not affect our editors' opinions or evaluations.

Finding the right appliance insurance can mean all the difference between your home running smoothly (even when a major appliance breaks) and things falling into chaos. Your pockets can also suffer if you don’t make the right choice. Yet it’s no easy feat to sort through all of the insurance companies to find the best one for your household’s needs.

We’ve compiled data on all of the relevant appliance insurance companies, sorting through 18 of the best, from heavy hitters to lesser-known businesses with standout features. After evaluating each one on over 130 attributes, we determined that Liberty Home Guard offers the best appliance insurance for most homeowners. 

We’ve also done the research and ample fact-checking on four other top companies, but as home warranty expert and Forbes Advisory Board member Marcus Hill, who has 20 years of experience in the industry, notes, it’s still important to “ask for clarification on exclusions to ensure you understand what is and isn’t covered” when you’re selecting the company that will insure the safety of your appliances and home systems. 

In other words, doing your own research to determine if a company or plan is right for you is vital. 

This is especially necessary because, according to a recent Forbes home warranty survey, more than 90% of homeowners have spent $2,800 on average to repair or entirely replace their appliances over the last five years. If you want to count yourself as one of the select few who can rest assured that their appliances are covered in case of an emergency, you’re in the right place

Why you can trust Forbes Home

The Forbes Home team is committed to bringing you independent, unbiased ratings and information. We use data and expert advice to inform all of our content. Plus, our advisory board of licensed professionals fact-checks and reviews our content for accuracy and relevancy. You can read more about our editorial guidelines.

  • 18 home appliance companies evaluated
  • 137 attributes scored
  • Editorially fact-checked and reviewed
Show More
Home Warranty Guides
  • Best Home Warranty Companies
  • Cheapest Home Warranty Companies
  • Best Home Warranty Companies In California
  • Best Home Warranty Companies In Texas
  • Best Home Warranty Companies In Florida
  • Best Home Warranty Companies In Arizona
  • Best Home Warranty Companies In New Jersey
{{ showSummarySection ? 'Hide Summary' : 'Show Summary' }}
  • Key Takeaways
  • The Best Home Appliance Insurance Companies of 2024
  • Compare the Top Home Appliance Insurance Companies
  • Liberty Home Guard
  • ARW Home
  • Cinch Home Services
  • AFC Home Warranty
  • American Home Shield
  • What Is Home Appliance Insurance, and Do You Need It?
  • Methodology: How We Rated Home Insurance Companies
  • Frequently Asked Questions (FAQs)

Featured Partners

Advertisement
advertisement details
THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. We do not present information about every offer available. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary.

1

Select Home Warranty

Plans Available

3

Response Time

Great

Number of States

46 + District of Columbia

1

Select Home Warranty

888-586-0517
Get A Free Quote

On Select Home Warranty's Website

2

Choice Home Warranty

Plans Available

2

Response Time

Excellent

Number of States

49 + District of Columbia

2

Choice Home Warranty

877-804-0810
Get A Free Quote

On Choice Home Warranty's Website

3

American Home Shield

Plans Available

3

Response Time

Excellent

Number of States

48 + District of Columbia

3

American Home Shield

888-616-7151
Get A Free Quote

On American Home Shield's Website

4

AFC Home Warranty

Plans Available

4

Response Time

Excellent

Number Of States

47 excl. WA, HI and CA

4

AFC Home Warranty

Get A Quote

On AFC's Website

Key Takeaways

  • Taking the top spot for the best appliance insurance company, Liberty Home Guard offers optimal coverage for major appliances and home systems at competitive prices. Service fees for Liberty range from $65 to $125, and repairs are accompanied by a two-month guarantee.
  • We also named Cinch Home Services and ARW Home on our list. Both operate widely around the country and offer exceptional coverage options.
  • The cost for add-on appliance insurance may vary, with prices from $10 to $100 per month on average.

The Best Home Appliance Insurance Companies of 2024

Liberty Home Guard scores 4.9 out of 5 stars, the highest in our review, based on our research team’s criteria which include general customer review scores, plan details and inclusions, service options and cost transparency, response timing and several other crucial customer support features. Additionally, Liberty Home Guard makes itself available to a full range of budgets by offering multiple pricing levels, dependent on the chosen service fee level or deductible.


Compare the Top Home Appliance Insurance Companies

CompanyCompany - LogoForbes Home RatingForbes Advisor RatingBest ForAppliance-Only PlanResponse TimeState Availability Option to Pick Own TechnicianLearn More CTA textLearn more CTA below textLearn More
Liberty Home Guard 5.05-removebg-previewBest OverallYesExcellent50 + District of Columbia Yes Get a Free QuoteOn Liberty Home Guard's Website
ARW Home4.54.5-removebg-preview-1-e1625735940152Best Fee StructureYes Excellent 50 + District of Columbia Yes Learn MoreRead Forbes' Review
Cinch Home Services 4.24-removebg-preview-2-1Best Quality GuaranteeYesExcellent48 + District of ColumbiaNoGet A Free QuoteOn Cinch's Website
AFC Home Warranty4.14-removebg-preview-2-1Best Plan OptionsYes Excellent47 + District of Columbia YesGet A QuoteOn AFC's Website
American Home Shield 3.84-removebg-preview-2-1Best For Older AppliancesNo Great 48 + District of Columbia YesGet A Free QuoteOn American Home Shield's Website

Best Overall

Liberty Home Guard

Get A Free Quote
On Liberty Home Guard's Website
5.0
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.
Customer Reviews
Excellent
State Availability
50 + District of Columbia
Option to Pick Own Technician
Yes
5.0
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.

Best Overall

Liberty Home Guard

Customer Reviews
Excellent

State Availability
50 + District of Columbia

Option to Pick Own Technician
Yes

Get A Free Quote
On Liberty Home Guard's Website

Liberty Home Guard is one of the newer names in the home warranty and appliance insurance space, having been founded in 2017. That hasn’t stopped the company from making major strides and expanding to offer coverage in every state and the District of Columbia. From Liberty, customers can expect comprehensive and fairly customizable appliance insurance..

Learn more: Liberty Home Guard review

Why We Picked It

Coverage from Liberty Home Guard isn’t the least expensive on our list, but it provides more than worthwhile coverage for the cost. Service fees are incredibly customizable, costing between $65 and $125, with the Appliance Plan starting at $49.99 per month. Customers also routinely share positive experiences about their time with Liberty reps.

Why We Like It

Not only does Liberty Home Guard set itself apart by offering appliance-only insurance, but it also gives customers the choice to select coverage for individual appliances. This is unique because many companies focus solely on things like larger home systems and pools. We also appreciate that Liberty often allows homeowners to hire their own contractors for repair work. The company backs service work by offering a 60-day guarantee.

What We Don’t Like

While Liberty Home Guard allows many homeowners to choose the technician they trust most for service, there are some stipulations to the policy that we don’t prefer. Namely, Liberty reserves the right to vet and approve any technician presented by the homeowner. Moreover, when it comes to providing payment for repair work, Liberty customers often have to pay for the service fee out of pocket and wait for a reimbursement.

Who It’s Best For

Despite a brief list of shortcomings, Liberty Home Guard is a reliable solution for many homeowners in search of the best appliance insurance. Whether you live in a single-family residence, a rental or you’re hoping to secure a commercial property, Liberty can be an asset. Those looking for add-on coverage in addition to Liberty’s standard appliance plan will especially appreciate this company.

Consumer Sentiment Index
7.0
7/10 Consumer Score
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
69,099
How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • # 1 Customer Service
    Ranked 1 out of 5
    For Customer Service
    • 96% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 3% of people had negative sentiments
    96%
    1%
    3%
    Ranked 1 out of 5
    For Customer Service
    • 96% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 3% of people had negative sentiments
  • # 1 Service Delays
    Ranked 1 out of 5
    For Service Delays
    • 30% of people had positive sentiments
    • 5% of people had neutral sentiments
    • 65% of people had negative sentiments
    30%
    5%
    65%
    Ranked 1 out of 5
    For Service Delays
    • 30% of people had positive sentiments
    • 5% of people had neutral sentiments
    • 65% of people had negative sentiments
  • # 1 Refunds
    Ranked 1 out of 5
    For Refunds
    • 27% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 71% of people had negative sentiments
    27%
    2%
    71%
    Ranked 1 out of 5
    For Refunds
    • 27% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 71% of people had negative sentiments
  • # 1 Cost
    Ranked 1 out of 5
    For Cost
    • 46% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 54% of people had negative sentiments
    46%
    54%
    Ranked 1 out of 5
    For Cost
    • 46% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 54% of people had negative sentiments

Liberty Home Guard has fairly mixed reviews. Many positive reviews mention clear and polite communication from customer service reps and quick assistance. However, in more negative reviews, customers tend to mention claim denials, coverage limitations and delays in service.

Pros & Cons
  • Customers are generally able to select a contractor of their choosing
  • Repair work is backed by 60-day guarantee
  • Add-on coverage is available
  • Less time in the appliance insurance industry than some competitors
  • Doesn’t cover professional-quality appliances without pre-approval

Best Fee Structure

ARW Home

Learn More
Read Forbes' Review
4.5
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.
Customer Reviews
Great
State Availability
50 + District of Columbia
Option to Pick Own Technician
Yes
4.5
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.

Best Fee Structure

ARW Home

Customer Reviews
Great

State Availability
50 + District of Columbia

Option to Pick Own Technician
Yes

Learn More
Read Forbes' Review

ARW Home is well known for providing reputable, highly customizable service. The company opened its doors in 2009 but is an offshoot of parent company AIG Warranty, which has been in operation for 30 years. Customers receive fair pricing and competitive fee structures. However, though ARW maintains an A grade as of this writing, reports of the company’s customer service leave room for improvement.

Learn more: ARW Home review

Why We Picked It

ARW Home is an excellent choice for homeowners who need quality service that works within their budget. Service fees can cost as little as $55, with the ApplianceMax plan starting at $45.99 per month. Those who want more than just the base level of appliance insurance can get it for an additional fee.

Why We Like It:

ARW Home offers a level of customizability that we find incredibly valuable. Only basic appliances are included in the company’s most affordable plan. However, customers can add on insurance as needed without incurring excessive fees. There’s even an electronic insurance plan that adds great value without making the monthly bill cost skyrocket.

What We Don’t Like:

We’re not fans of ARW Home’s $5,000 yearly max limit that applies to all claims. Once homeowners surpass that amount, they won’t qualify for any additional protection even though they must continue to pay their monthly premium. Additionally, customers who wish to cancel their service must do so by mail.

Who It’s Best For:

ARW Home is a good choice for the average homeowner, especially those within a budget. The annual maximum is on the lower side, though, so homeowners with older appliances may decide to steer clear of ARW Home.

Consumer Sentiment Index
4.4
4.4/10 Consumer Score
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
69,100
How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • # 2 Customer Service
    Ranked 2 out of 5
    For Customer Service
    • 81% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 17% of people had negative sentiments
    81%
    2%
    17%
    Ranked 2 out of 5
    For Customer Service
    • 81% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 17% of people had negative sentiments
  • # 2 Service Delays
    Ranked 2 out of 5
    For Service Delays
    • 14% of people had positive sentiments
    • 7% of people had neutral sentiments
    • 79% of people had negative sentiments
    14%
    7%
    79%
    Ranked 2 out of 5
    For Service Delays
    • 14% of people had positive sentiments
    • 7% of people had neutral sentiments
    • 79% of people had negative sentiments
  • # 3 Refunds
    Ranked 3 out of 5
    For Refunds
    • 4% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 96% of people had negative sentiments
    4%
    96%
    Ranked 3 out of 5
    For Refunds
    • 4% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 96% of people had negative sentiments
  • # 2 Cost
    Ranked 2 out of 5
    For Cost
    • 25% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 75% of people had negative sentiments
    25%
    75%
    Ranked 2 out of 5
    For Cost
    • 25% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 75% of people had negative sentiments

Customers have both positive and negative experiences with ARW Home. For some, customer service has been a pain point. There have also been complaints about claim coverage that’s confusing and delays in cancellation. However, the company seems to thrive when it comes to quick repair times, and certain staff members are reportedly very polite.

Pros & Cons
  • Service fees are competitively priced
  • Homeowners can choose additional electronic insurance
  • Available in every state
  • Annual claims are capped at $5,000
  • Customers who wish to cancel service must do so by mail
AFC Home Warranty
Get A Free Quote On AFC's Website

Have you considered AFC Home Warranty?

Whether you need repairs or a new appliance, AFC can help cover the cost of even the most expensive items like HVAC and plumbing. Here’s why we chose it:

  • Available plans to choose from: Silver Plan, Gold Plan, Platinum Plan, Systems Plan

  • Three years work guarantee of repairs

  • Plans include free credit monitoring, family emergency services and discounts on household items, restaurants and more

Get A Free Quote On AFC's Website
Take a look above because we feel AFC Home Warranty is worth considering.
Continue to Read Forbes' Review Continue To

Best Quality Guarantee

Cinch Home Services

Get A Free Quote
On Cinch's Website
4.2
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.
Customer Reviews
Great
State Availability
48 + District of Columbia
Option to Pick Own Technician
No
4.2
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.

Best Quality Guarantee

Cinch Home Services

Customer Reviews
Great

State Availability
48 + District of Columbia

Option to Pick Own Technician
No

Get A Free Quote
On Cinch's Website

Cinch Home Services has been a staple in the warranty industry for more than 45 years. The company provides comprehensive coverage for most major appliances. Its prices, though incredibly affordable, do vary based on location and service fees. We especially appreciate Cinch’s commitment to its customers—the company maintains high customer reviews across multiple platforms.

Learn more: Cinch Home Services review

Why We Picked It

We found Cinch Home Service to be an industry leader in customer service and satisfaction guarantees. Thanks, in part, to a 180-day promise on all work performed by Cinch’s approved technicians, customers can feel confident in the quality of repair work they receive. Service fees typically range from $100 to $15. and plans will vary in cost by location, though they tend to start at $30.99.

Why We Like It:

We like that Cinch seems to have a customer-first approach to many aspects of the business. Additional protection packages are available for purchase and can increase the coverage amount by $1,00. for each appliance on your list. Customization is paramount here.

What We Don’t Like:

Cinch would gain even more points if it added more appliances to the list of appliances that can be covered for repair work. It’s also worth noting that Cinch customers cannot hire their own technicians, which may be a deterrent for many homeowners.

Who It’s Best For:

Cinch Home Services is likely to be a good choice if you want fair coverage for basic appliances. Alternatively, if you have more than just basic appliances and home systems, it may be wise to research other plans. Those who prioritize staying within a set budget are also likely to value Cinch’s value for cost.

Consumer Sentiment Index
1.6
1.6/10 Consumer Score
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
69,099
How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • # 5 Customer Service
    Ranked 5 out of 5
    For Customer Service
    • 2% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 98% of people had negative sentiments
    2%
    98%
    Ranked 5 out of 5
    For Customer Service
    • 2% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 98% of people had negative sentiments
  • # 5 Service Delays
    Ranked 5 out of 5
    For Service Delays
    • 1% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 99% of people had negative sentiments
    1%
    99%
    Ranked 5 out of 5
    For Service Delays
    • 1% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 99% of people had negative sentiments
  • # 5 Refunds
    Ranked 5 out of 5
    For Refunds
    • 1% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 99% of people had negative sentiments
    1%
    99%
    Ranked 5 out of 5
    For Refunds
    • 1% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 99% of people had negative sentiments
  • # 5 Cost
    Ranked 5 out of 5
    For Cost
    • 2% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 98% of people had negative sentiments
    2%
    98%
    Ranked 5 out of 5
    For Cost
    • 2% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 98% of people had negative sentiments

Cinch Home Services seemingly leaves a bit to be desired regarding customer service. Additionally, dissatisfied homeowners with Cinch mention long wait times and repairs that go uncompleted for too long. The claim process also seems to be a pain point as does the reimbursement process and the fact that some company-backed technicians reportedly don’t do their jobs correctly. Finally, reviews state the company sometimes fails to repair appliances that should be covered under warranty.

Pros & Cons
  • 6-month work guarantee
  • Appliance insurance applies to many pre-existing conditions
  • Competitive pricing
  • Customers not able to work with technician of their choosing
  • Not all appliances will be eligible for insurance

Best Plan Options

AFC Home Warranty

Get A Free Quote
On AFC's Website
4.1
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.
Customer Reviews
Great
State Availability
47 + District of Columbia
Option to Pick Own Technician
Yes
4.1
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.

Best Plan Options

AFC Home Warranty

Customer Reviews
Great

State Availability
47 + District of Columbia

Option to Pick Own Technician
Yes

Get A Free Quote
On AFC's Website

With over 30 years of experience, AFC landed a spot on our best appliance insurance list. The company offers extensive coverage plans and can be used to insure all manner of appliances, from common ones to professional grade options.

Learn more: AFC Home Warranty review

Why We Picked It

With four available appliance insurance plans, AFC Home Warranty stands out as the most comprehensive among competitors. Whether you need an extensive plan or a basic one, you’ll be covered. There’s even a plan focused solely on insuring nine individual items. AFC is also a top pick because it offers the most substantial guarantee for repair work. It will extend until the end of your contract or for up to three years.

Why We Like It:

We like that AFC Home Warranty values the services the customers need the most. The company offers four different plan options for appliance insurance and even covers items like stand-alone freezers and built-in microwaves, which are typically excluded from appliance insurance. Service fees typically range from $75 to $125 and its Silver Plan, which covers many appliances, typically starts at $41.83.

What We Don’t Like:

AFC has a substantial cancellation fee of $75, which we don’t love. Additionally, the company doesn’t offer much coverage for appliances with existing problems.

Who It’s Best For:

As long as they don’t live in California, Washington or Hawaii—as AFC doesn’t cover those states—most homeowners will find this appliance insurance company to be one of the best. Coverage is comprehensive and relatively affordable for many different budgets

Consumer Sentiment Index
2.4
2.4/10 Consumer Score
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
69,099
How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • # 3 Customer Service
    Ranked 3 out of 5
    For Customer Service
    • 33% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 65% of people had negative sentiments
    33%
    2%
    65%
    Ranked 3 out of 5
    For Customer Service
    • 33% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 65% of people had negative sentiments
  • # 3 Service Delays
    Ranked 3 out of 5
    For Service Delays
    • 8% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 91% of people had negative sentiments
    8%
    1%
    91%
    Ranked 3 out of 5
    For Service Delays
    • 8% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 91% of people had negative sentiments
  • # 2 Refunds
    Ranked 2 out of 5
    For Refunds
    • 3% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 96% of people had negative sentiments
    3%
    1%
    96%
    Ranked 2 out of 5
    For Refunds
    • 3% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 96% of people had negative sentiments
  • # 3 Cost
    Ranked 3 out of 5
    For Cost
    • 11% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 88% of people had negative sentiments
    11%
    1%
    88%
    Ranked 3 out of 5
    For Cost
    • 11% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 88% of people had negative sentiments

Customers have both positive and negative things to say about AFC Home Warranty. Satisfied consumers mention how easy it is to opt in to an AFC warranty. They also refer to how well-informed the company reps can be. Dissatisfied customers, however, take issue with service overall. They refer to reimbursement amounts that are too low, claims that are too often denied and some company employees who are inconsiderate.

Pros & Cons
  • Repair guarantees can last for up to three years
  • Comprehensive plan options available
  • Customers can choose their own technician
  • Not available in large states, namely Washingon, California and Hawaii

Best For Older Appliances

American Home Shield

Get A Free Quote
On American Home Shield's Websites
3.8
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.
Customer Reviews
Great
State Availability
48 + District of Columbia
Option to Pick Own Technician
Yes
3.8
Forbes Home Improvement
Our ratings take into consideration factors like BBB rating, the BBB ratio of complaints to reviews, customer reviews, service request methods, choice of technician, contract cancellation policy and states covered. All ratings are determined solely by the editorial team.

Best For Older Appliances

American Home Shield

Customer Reviews
Great

State Availability
48 + District of Columbia

Option to Pick Own Technician
Yes

Get A Free Quote
On American Home Shield's Websites

American Home Shield, which maintains a B rating at the BBB, started operating in 1971 and has earned a spot in our best appliance insurance plan review. It may not be available in every state, but American Home Shield provides quality service that works for many homeowners.

Learn more: American Home Shield review

Why We Picked It

American Home Shield is a fair choice for homeowners who live in both older homes and newer ones. Many companies refuse to cover older appliances with pre-existing conditions, but American Home Shield is not one of them. In fact, the business has a generous allowance for older items and even covers poor appliance installation and maintenance that may have occurred before the start of service.

Why We Like It:

American Home Shield covers appliances that are often overlooked by other insurance providers. Garage door openers, for example, are covered in all three of American Home Shield’s plans. Plus, the company allows for costly repairs. Plus, plans can start as low as $29.99, with service fees ranging from $100 to $125.

What We Don’t Like:

American Home Shield doesn’t offer a single appliance-only plan, knocking it down a few points in our scoring. For those who wish to stick to appliance-only coverage to cut costs, this will be a major deterrent.

Who It’s Best For:

If comprehensive appliance coverage that covers a plethora of electronics is a top priority, American Home Shield will be a good choice.

Consumer Sentiment Index
2.2
2.2/10 Consumer Score
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
69,099
How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • # 4 Customer Service
    Ranked 4 out of 5
    For Customer Service
    • 12% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 87% of people had negative sentiments
    12%
    1%
    87%
    Ranked 4 out of 5
    For Customer Service
    • 12% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 87% of people had negative sentiments
  • # 4 Service Delays
    Ranked 4 out of 5
    For Service Delays
    • 3% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 96% of people had negative sentiments
    3%
    1%
    96%
    Ranked 4 out of 5
    For Service Delays
    • 3% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 96% of people had negative sentiments
  • # 4 Refunds
    Ranked 4 out of 5
    For Refunds
    • 1% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 98% of people had negative sentiments
    1%
    1%
    98%
    Ranked 4 out of 5
    For Refunds
    • 1% of people had positive sentiments
    • 1% of people had neutral sentiments
    • 98% of people had negative sentiments
  • # 4 Cost
    Ranked 4 out of 5
    For Cost
    • 7% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 91% of people had negative sentiments
    7%
    2%
    91%
    Ranked 4 out of 5
    For Cost
    • 7% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 91% of people had negative sentiments

American Home Shield has a mixed perception among customers. Those with favorable opinions of the warranty company mention how quick service can be and how professional the company representatives are. The quality of repairs and overall skill level of the technicians are also pros. Other customers, however, express discontent with the quality of customer service they receive. There have also reportedly been many claim denials and vague contracts. Additional negative sentiments dislike the company’s higher prices.

Pros & Cons
  • Electronics can be covered
  • Appliances have high repair limits
  • Older appliances receive adequate coverage
  • No appliance-only plan available

What Is Home Appliance Insurance, and Do You Need It?

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Forbes Home - Home Warranty Advisory Board

Our home warranty content is reinforced by the Forbes Home Advisory Board. Our home warranty experts have more than 20 years of combined first-hand experience in the field. Along with home warranty, our board members boast a depth of knowledge and expertise ranging from property management to home inspections and real estate investing. With their extensive knowledge, these industry experts help us review articles and advise on content at numerous stages in the editorial process, from ideation to publication.

Hilary Bluestein-Lyons

Residential home inspections, rental and investment property inspections

Hilary Bluestein-Lyons
Residential home inspections, rental and investment property inspections
Hilary is a licensed California home inspector, and both her formal education and training set her apart from others in the field. She earned her lice

Marcus Hill

Homeownership, Home Warranty Claims and Coverage, Real Estate Investing, Property Value, Home Insurance

Marcus Hill
Homeownership, Home Warranty Claims and Coverage, Real Estate Investing, Property Value, Home Insurance
With nearly two decades as a home appraisal and real estate investor, Marcus Hill has owned multiple properties and extensively used home warranties.

Methodology: How We Rated Home Insurance Companies

To determine the home insurance companies ranking, the Forbes Home editorial team analyzed 52 companies, with each company’s star rating determined by evaluating a variety of metrics and subcategories, including years of experience, signup and restrictions, plan pricing, fees and discounts, coverage features, property coverage, customer reviews and support and nationwide availability.

Forbes Advisor is not a licensed insurance agency. Insurance offerings are powered by Marketplace P&C LLC, dba CompareCoverage, NPN 20753534 and CA Lic. # 6011227.

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Frequently Asked Questions (FAQs)

Why do home warranty companies deny claims?

There are many reasons why your home warranty claim may be denied. Some of the most common include lack of maintenance, unauthorized repairs and installation, your request being higher than the coverage cap, and so on. It’s important to carefully review your warranty contract to avoid any surprises. If you feel your claim was unfairly denied, you can send in a formal appeal to the company or depending on where you live, you can file a complaint with the state. 

What is the cheapest time of year to buy appliances?

While it is possible to get a good deal at any time of the year, the best time to buy appliances is typically during specific holidays or holiday weekends. Some popular ones include Presidents Day, Labor Day or New Year’s Day. Alternatively, another great strategy is to wait until a new model comes out. The older model will likely go on sale shortly after. 

What appliance breaks down the most?

According to a Forbes Home survey completed in 2024, washers, dryers, and refrigerators are the least reliable appliances. 

More Home Warranty Resources

  • Best Home Warranty Companies
  • Cheapest Home Warranty Companies
  • How Much Does A Home Warranty Cost?
  • How Does A Home Warranty Work?
  • Are Home Warranties Worth It?
  • How To Buy A Home Warranty
Information provided on Forbes Home is for educational purposes only. The products and services we review may not be right for your individual circumstances.

Forbes Home adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.

Lowe Saddler
Lowe Saddler Editor

Lowe is a lead editor, covering all things related to home improvement and good design. She previously worked in the decor and lifestyle spaces for digital publishers such as Hunker, First Media and Ranker and has multiple years of experience creating design and DIY content.

Cassidy Grubisic
Cassidy Grubisic Updates Editor and Home Expert

Cassidy is an updates editor whose main responsibility is to write and edit articles on a range of home improvement topics. Her passion for lifestyle writing began with her editorial apprenticeship at Travel + Leisure magazine. Moving from travel to home, Cassidy now specializes in writing DIY and interior design content.

Kristin Salaky
Kristin Salaky Editor

Kristin is a deputy editor at Forbes Home and has nearly a decade of professional experience as a writer and editor. She's previously worked at sites like Talking Points Memo, Insider, Delish, Angi and HomeAdvisor. She has a passion for lifestyle topics and has extensive experience researching and reporting on topics that will help make your house a home.

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